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in Riverside, AL.

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9 instant-book locations

4.69(213 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
I was able to book my appointment and complete all paperwork online. My wait time was only ten minutes or so and everyone was very friendly considering it was late on a Saturday afternoon. The nurse and the doctor were both courteous and knowledgeable. I will definitely go back if I have a need for a doctor outside my regular GPs hours.
4.55(370 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Great experience every time I have visit and it is wonderful to feel sincere concerns and compassion. Thank you 😊 I have been telling friends and family about my visit at American Family and it staff. Awesome 👏
4.71(240 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
I did the online scheduling and walked in too my appointment like they was ready for me..got in Dr already remember me and got me right in and right out
4.55(347 reviews)
Urgent care
Lab testing
Check_in is a little complicated. Staff helped with all questions. Staff was very friendly. Doctor was a great help. I appreciate their help. It’s not first time Ive used this group .
4.6(274 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Excellent service provided.  Check-in was speedy and interactions with the medical staff was professional and caring.  After I left, I drove straight to pharmacy where my prescription was there waiting on me.
4.69(284 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Scheduling online was easy (and really a good way to go as they were really busy on a Sunday with a bug going around our area). Staff had a good attitude and handled some frustrated customers very well. Received medications and treatment quickly and have been getting better. I would recommend using their services.
4.64(272 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
All employees- reception, nurse, provider- were excellent. The website makes it so easy to book an appointment and complete paperwork.  Prescriptions are called in immediately. An excellent experience and more importantly- the treatment has been very effective and my health much improved within hours.
4.61(315 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Staff was the best from the front desk to the NP that treated me.  I will return when needed.
4.81(596 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
I really don’t want to say, but there is some room for improvement.  Like waiting in time to see the doctor 3 1/2 to 4 hour  hours  Was rough trying to be patient .                   ( yes).
4.62(608 reviews)
Urgent care
Lab testing
We have used Southern Immediate Care several times, and are always pleased with the care given. The staff members are friendly. professional and caring! I have recommended this provider to others several times.
4.87(500 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
Walked into urgent care due to shortness of breath and cough. I waited for 1 hour prior to being called back. I was treated kindly and professionally by all staff, including physician. I was pleased with the thoroughness of testing and assessment. I would recommend this facility.
4.81(242 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
The patient care was excellent. Yes the check in process was convenient.
4.96(266 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Do not use Southern Immediate care if you want results or to be treated well. I visited this office twice and received no resolution, am still ill. Further, I was told that I would be referred to another doctor and instead was sent to an imaging clinic. And, lastly, you cannot reach a person by phone. Do not waste your money or time by visiting this office. Update: After 10 phone calls, my referral is in motion. Crystal is kind, knowledgeable and did her best to provide more context. Still very difficult to reach a person.
4.84(572 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
I think I have found my new urgent care. It was so easy to schedule my appt, do paperwork and add all my insurance information on the website. The front desk worker was smiling, friendly and welcoming. My nurse was the same. The NP was great. Great bed side manner and explained everything very well. I did not feel rushed. I was in and out in about 45 minutes. What a great experience!
4.88(536 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
Would recommend to everyone!  I went in as a re-check and was treated with friendly smiles and greetings.  I had a wait but understood since this is such a tough time with Covid, Flu and RSV going wild.  The NP was very through and apologized for my wait.  Nurse Missy is the best!
Urgent care
Lab testing
Urgent care
Lab testing
Urgent care
Lab testing
5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
On yesterday, 9/20, I visited this urgent care clinic after not being able to be seen by my PCP. I googled and found this wonderful urgent care and was delighted that it was really close in my neighborhood. Upon entering the clinic, I was greeted by one of the sweetest front office staff I have ever met. Her name was Patti and she deserves all the accolades that she gets. She quickly took care of getting my insurance and getting me signed in and explained the process thoroughly. Throughout the whole entire visit she was extremely nice and even at the end of my visit she said “I hope that you feel better” as I was walking out. The nurses that took my vital signs as well as my samples that needed to be tested were thorough and explained the process as they were doing it. They were also kind. The nurse practitioner that saw me was efficient as well as kind. The facility is very clean and modern. I really like the fact that they use a lot of electronic services which allows you to have your test results and prescriptions on your phone and decreases the amount of paperwork that you carry around. Overall I had a great experience and I am very familiar with the healthcare field as I myself am a nurse practitioner so for me to say that I’m pleased means a lot. This place can also serve as your primary care office, which I am strongly considering changing over from my PCP to this place. If I ever had to go to urgent care again or bring my children I will immediately come here. If you live in the Chelsea area, this is the place to go if you need urgent care services.
Urgent care
Lab testing
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