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Today I took both of my granddaughters to the Urgent Care in Delafield, WI. In this day and age people only usually call to complain. This is a great note for the staff at that Urgent Care. I have never felt more welcomed and comfortable in a Dr.'s office. My granddaughters were lucky enough to see Dr. Michael Long. He has fabulous bedside manner and was amazing with the kids. Even they were comfortable at 5 and 18 months. His staff brought them stickers and my offered a juice box to the 5 year old after some bad tasting medicine. Our family is lucky to have had a fantastic pediatrician for the last 32 years. I will now consider this location myself if I have to be seen in as swift as manner as the girls did today. Overall I give this location an A+.