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in North Andover, MA.

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

Very professional and kind

Amazing! Outstanding! Allison was so amazing and helpful

Seen for respiratory issue- thorough work up by HE NP. She was very knowledgeable and attentive.  Told me to f/u with my pulmonologist if symptoms worsen and told me how to use the medication she sent to pharmacy.  Worth the 15 min drive and 10/10 care here.  Highly recommended urgent care.

Have not been feeling well with a head cold and started to have chest congestion. I arrived early for my appointment and they took me within 10 minutes. Doctor was wonderful and very thorough. Already feeling better. Would definitely recommend this provider.

Great experience. Staff was efficient, professional and friendly. Medical professional was thorough and provided clear explanations. Facility was spotlessly clean and modern.

Great place will be going soon for my Dot exam soon. Friendly staff clean and helpful. Abd very reasonably priced.

Nice and capable staff for Covid 19 test. Very busy, so a bit of a wait for callbacks and when at site, and needed to call at site to get staff to come to car. Signed up for antibody test beforehand but not available when I got there. I am glad because the test is up to $200, depending on how much insurance covers. Call insurance first for sure.

I was in and out very quickly and Krysta Almeida was very helpful!