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in Woodland, MI.

Couldn't have been better every time I have been there.

As busy as the staff is, they do a super job at filling prescriptions, answering questions, etc. I wouldn't go anywhere else. I have auto fill and never once had an issue. The store is clean, well stocked and has great employees.

I can only speak for Dr. Bonnie cause she’s the only one I’ve seen each time there, however she is very personable, kind considerate & gets right to it. I’ve never had to wait long times like at other urgent cares. The whole staff is nice & works together well.

This is my doctor for the last 24 years. She built and opened this urgent care years ago and ran it well, alone. She has decided to sell, and move to the new Sparrow (previously Hayes Green Beach Hospital in Charlotte, Mi). If you were not a regular patient of hers then you did not get a letter in the mail about it. See you there Dr!

We almost exclusively come here when the kids need to be seen same day. Our primary care is impossible to get into without a weeks notice. The place is impeccably clean, the staff is very friendly. Yes, you have to wait if you get there after 9. Yes, the doctors seem a little rushed, because they are busy all day long. We have BCN insurance and it’s accepted and the copay is reasonable. Normally the doctors won’t prescribe anything unless it’s actually necessary. I’ve had one time the doc prescribed even though my daughters strep test came back negative, and she had a slightly inflamed ear drum. I felt comfortable with the decision and am generally happy they don’t over prescribe for my kids. I would highly recommend this clinic and am surprised by the negative reviews. I’m appreciative of our health care workers and the staff.

I had cut my left thumb deeply enough that it needed a few stitches. All the staff that saw me were wonderful. Thank you Urgent Care, West Side.

I'm 22 years old and have been to a lot of urgent cares in my life but I can honestly say this is the best experience I have ever had at one. I waited for less than 5 minutes both times I have been here - the staff is incredible and made me feel so comfortable. For as long as I live in Grand Rapids, I will be going to this Urgent Care. Selma and Scott (I think the doctors name was) were both fantastic. Thank you!