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in Brecksville, OH.

My son had cold & turned into sinus infection, we ran up to Parma location signed right in & was called in to be seen in 15 mins max!! Never have any issues, my favorite urgent care, have been a patient as needed since 2016 🫠

I went in to check a burn that didn't seem to be healing properly. The guys were friendly, reassuring and very helpful.

Great experience!!  I will keep going back as needed! Wait time was nil, service wonderful!

Was in and out took about a hour staff was friendly waiting area was clean and I was definitely satisfied with the service

Checked in, everybody was friendly and prompt! My only issue was that I was in pain and nothing medically was could be done for me!

Didn’t get a summary of my visit. I thought maybe it would’ve been emailed to me after but it wasn’t. I called and asked but was advised I would have to come back up there instead. The online option was not available. That’s inconvenient when you’re sick and already home.

Booked appointment on line- when I arrived  they were behind. I waited 40 mins. The care team was attentive and Vonesa was knowledgeable.

Called last Friday to schedule my annual wellness visit with Dr Lang. I was told Lang had retired and Tri County was under new ownership. I scheduled my appointment with Dr. Gibbs at 8:30 on Tuesday. When I arrived for my appointment I was told to scan a QR code and begin to 20 minutes of electronic paper work. I also discovered not one of my medical records for the last 30+ years was available. I finally was led to an examination room at 9:30. With no records available Dr Gibbs and I muddled our way through the appointment. The next day, Wednesday, I woke up coughing up green phlegm. I called the facility to speak with Dr Gibbs? Was told he would not be back in the office until the following Tuesday! Instead of driving an hour and a half to Hartville for a clinic that I was well known at, but I’m now a nobody I drove 15 minutes down the road to a new clinic and found out that I had influenza B. Since I have to look for a new physician I might as well get one closer to home.