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in Richfield, OH.

My son had cold & turned into sinus infection, we ran up to Parma location signed right in & was called in to be seen in 15 mins max!! Never have any issues, my favorite urgent care, have been a patient as needed since 2016 🫠

I went in to check a burn that didn't seem to be healing properly. The guys were friendly, reassuring and very helpful.

Great experience!!  I will keep going back as needed! Wait time was nil, service wonderful!

Was in and out took about a hour staff was friendly waiting area was clean and I was definitely satisfied with the service

Checked in, everybody was friendly and prompt! My only issue was that I was in pain and nothing medically was could be done for me!

Didn’t get a summary of my visit. I thought maybe it would’ve been emailed to me after but it wasn’t. I called and asked but was advised I would have to come back up there instead. The online option was not available. That’s inconvenient when you’re sick and already home.

Called last Friday to schedule my annual wellness visit with Dr Lang. I was told Lang had retired and Tri County was under new ownership. I scheduled my appointment with Dr. Gibbs at 8:30 on Tuesday. When I arrived for my appointment I was told to scan a QR code and begin to 20 minutes of electronic paper work. I also discovered not one of my medical records for the last 30+ years was available. I finally was led to an examination room at 9:30. With no records available Dr Gibbs and I muddled our way through the appointment. The next day, Wednesday, I woke up coughing up green phlegm. I called the facility to speak with Dr Gibbs? Was told he would not be back in the office until the following Tuesday! Instead of driving an hour and a half to Hartville for a clinic that I was well known at, but I’m now a nobody I drove 15 minutes down the road to a new clinic and found out that I had influenza B. Since I have to look for a new physician I might as well get one closer to home.

Booked appointment on line- when I arrived  they were behind. I waited 40 mins. The care team was attentive and Vonesa was knowledgeable.