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in Bartlett, TX.

The wait was so long for what I was getting done 2 hours for a 5 min throat test...

Had been unable to clear earwax out of my ear for a few days and was scared of an infection. Jasmine Laura and a couple more of the nice staff I didn't hear the names of helped me. They never gave up until it was clean even though it was annoyingly stubborn! I was so relieved walking out.

Scheduled my son for an appointment same day which was nice, but ended up waiting for 2 hours to see a doctor. What’s the point of an appointment then?? In total, we were at the office for 3 hours and no remorse from the staff.

I had been to the office before and did not hesitate to set up an appointment. The visit was timely, coordinated, and professional. I will continue to use this provider in the future and recommnd them to others.

I was feeling awful. The receptionist was my first encounter.. Absolutely proficient and caring. The Nurse was my next encounter, she was outstanding!! Ensured I was comfortable and provided water as I was coughing so much. The provider actually carefully listened to what i said. Not just in a hurry and brushing me off. She took the time to explain test results and plan of care going forward.. This was my second visit here.. Love it!

Called and given out of pocket expectation without insurance.  Able to just walk in after work and be seen.

My appointment was great, staff was very courteous and knowledgeable of their job. I have no complaints or issues, continue what you’re doing.👏🏾👏🏾👏🏾

We had such a wonderful experience! The whole team…the receptionist (I am so sorry I can’t remember her name), Austin, and Phoebe were phenomenal!!! Truly exceptional care!  Thank you!!

Pleasant, knowledgeable and efficient staff.

I find it very odd that a person would need to get an appointment to be seen at an Urgent Care Facility. Hence the term Urgent in the very nature of the Clinic Title and Name its definition description implies no appointment needed. Not walk on in and when we have an opening amongst all our appointments you will be seen. This is not a clinical hospital it is an Urgent Care. Nobody should be subjected to appointments. It should be a first come first serve basis. Now if you had one doctor dedicated to appointments and everyone else handling walking I could understand that. But, to be a walk in and then sit there for 5 hours while appointment people walking and are seen before me is infuriating. I will acknowledge that the last time I walked in I only had to wait 45 minutes. So, maybe this Urgent Care has resigned its appointment system. People do not plan to get get. This is why Urgent Care was created. To help people be seen faster than going to an ER.

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.