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in Bon Air, VA.

Great staff! Saved my Xmas! Thanks to both of you for your kindness and care!

Sabrina and the rest of the staff were great. Quick response. Very friendly and professional. Sympathetic with my pain.

I walked in with a UTI and a lot of pain No wait time and the doctor was very thorough. She had looked though all my charts and was ready with the diagnosis and Rx which had been sent in to my CVS.

Bad cough and wheezing from asthma symptoms.  Wait time was minimal. Great staff and doctor really listened to my symptoms.  Great care.

They gave me the wrong person’s exit packet.  So I have someone’s name, address, phone, and all their insurance info.

Friday, the day after Thanksgiving, all of our doctors' offices were closed, condition could not wait until Monday, went to Bon Secours Urgent Care on Nine Mile Rd, it was not busy, we walked in, greeted by friendly receptionist, we were immediately called back, two kind and knowledgeable nurses assisted us, the doctor was quick to respond, immediately diagnosed the problem, took extra time to explain things and answer questions, printed out our full report, and sent in a prescription. Everyone was so nice and professional. If I had to say something negative the only thing I could come up with would be the room freshner in the waiting area, I am super sensitive to scents, and that wasn't even unbearable. I can understand why it might be needed if the room was full. Overall this experience was excellent. I would definitely recommend Bon Secours Urgent Care.

Severely understaffed. I had to wait over an hour because there was a bit on an emergency; patient required stitches and only one dr on staff.. My procedure was very simple—I needed wax removed from my ear. Saw the dr for all of 5 minutes before someone other than the dr treated me. Entire visit was over 2 hours. THIS SHOULD NEVER HAPPEN

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

I was very surprised with my experience here. My appointment was made very quickly. I was seen in a very short period of time. My test results came back in a very timely manner. I was able to speak with a doctor soon after and was taking care of. I was very satisfied with the experience I had here. I definitely recommend using them for any issues you have or any questions you may have.