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in New Hope, AL.

First visit,fairly easy check-in, staff was very courteous.After I checked in wait time was short.I would recommend this facility.

I’m at urgent care  Things have changed for the worse  I’m no longer coughing but new symptoms  I can’t turn my neck in any direction , so painful  Bottom of my back is hurting so much  I went to chiropractor yesterday and she adjusted the neck and upper left side of shoulder  It all started hurting about 10 and got worse through out the night  I’ve had to take an Uber because I don’t think I could even drive  Just texting with my left fore finger is painful! I’m a mess!

I drive past my local AFC to visit this one! They have been so thorough, knowledgeable and friendly since my first time being seen here.

Just wish the wait time could be cut down a bit. 2 ahead of me … 1 hr wait

After arriving the receptionist used lysol and wet wipes on the entire waiting room and did a really good job...the nurse taking vital signs was very sympathetic with my problems and the physician assistant was very thorough and compassionate...the doctor was very knowledgeable and made an excellent choice for treatment...all in all, it was a good experience and i was very pleased.

I had scheduled an appointment the day after Christmas. I normally check in on the app but both (App and Inside) are convenient. It was super busy. I must say Robert, Tandra and Dr. Coty was very professional while caring for everyone. Thank you all so much for your support and kindness.

The staff was really great and made sure that I understood exactly how my situation would be treated and why they were treating it the way they were.

I scheduled the appointment online and went straight to the appointment in Meridianville with excellent service. However, they had a small problem. After I was swabbed, the nurse came to let me know that they didn’t have the tools to test the sample, but we can send you on Shields Road and you can walk right in and get your sample again and steroid shot. This did not happen. The front desk young black lady was rude! She had no empathy! She didn’t listen to me nor the sweet registrar lady from Meridianville. She said there are all these people in front of you so just sign in and have a seat. I told her that I already had an appointment at Meridianville and the situation. She said, yea, they called but we got all these people in front of you. I was not happy on top of feeling horrible. She was an awful customer service employee at the Shields Road AFC!! Train your employees!!

Amber Cothren and staff were great! The staff was sick but they still got us in before they closed. We love Amber , she is our primary care physician PLEASE Don’t change her schedule!!! We know when she is there on FRIDAY. Saturday, Sunday and Monday. This works best for us too. We don’t have to take off work to see her.

Everyone was very nice and caring. Will continue to come there for future care.

Had a burn on my finger that needed attention. Waiting room was full of sick people. They let me wait in my car until I could be seen. Made me feel better!  Wait time was much shorter than I expected!!!  Everyone was so nice and helpful!!

I had flu symptoms and was given medication.   I had never been to a walk in clinic and I was hesitant about going. Logan Heflin was very professional.

Love this location!! Best all around!!  Jeremy, Freida, Carma, and Shaundra are the Best!!!!!