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in Maumelle, AR.

Woke up hurting in my right side and came in to see the urgent care docs and they checked me out and after the check up told me it sounded like appendicitis. And they were right left there and went to emergency room at Conway Baptist and by next morning I was in surgery being fixed up. Thanks to the folks at urgent care knowing there job. My hats off thank y’all very much. I am back home recovering. Just wanted to say thanks and also the staff and care personnel were very nice. 5 star

Woke up yesterday morning sick, was able to make an appointment online the same day. Arrived and checked in. Front counter clerk was extremely nice. Waited less than 30 minutes. Doctor was very nice and informative. Was it and out quickly. 10 stars!

Walked in and was seen fairly quickly. Doctor was very professional and listened to my needs. Everything about the visit was pleasant and I will definitely go back.  Thank you for your care.  I would highly recommend this provider.

LOVED the online scheduling option. Very convenient.

I had been experiencing symptoms for a short period of time and they got worse over the weekend and wasn’t able to make it to my PCP. So I scheduled an appointment because the symptoms weren’t bad enough to go to the ED. The wait time was bad it took almost 2 hours after my appointment time to be seen but the staff was friendly and the provider listened to me and answered my concerns. I would definitely recommend her.

I was having foot pain for over a week.  Got concerned and decided to have it checked out. Every staff member I came in contact with was absolutely amazing. Very polite and professional. I was quickly taken care of.  Came in with a little anxiety and left feeling sooo much better.  Thanks

Great. While the wait was long, I knew it would be. This was my first experience with urgent care.But once I got in, it went quickly, and I felt like I was taken care of in a professional manner. Everyone was so friendly and nice. I would definitely recommend my provider.

Love the APN! Great office staff & Dr’s, they were busy but was out within 1hr.

Went to work feeling bad with a sore throat fever and chest congestion. But i went on a head and finished my short shift. After work I went on a head did a walk-in visit at Baptist urgent Care the waiting was amazing soon as I checked in not even 5 minutes I was called to see the doctor's nurse went over everything with me and check my temperature, cotton swab my nose and mouth for covid and the flu. The nurse told me to be about no more than 25 minutes or less for the results and the doctor sure enough arrives and was very pleasant and nice talk to me explain to me my results and it wasn't covid it was the flu then the doctor recommended I I take a few days off from work and take my medicine that she prescribed to me along with rest and drinking plenty of water. Happy patient 😀👍👌

Was in and out in half and hour. Staff is always friendly and the doctors are sympathetic and kind.

Walked in and was nicely greeted by the front desk worker. Got signed in as a first time patient and was seen pretty quickly. The tech who took my vitals was friendly. When asked what pharmacy I used, I told him Walgreens on Military in Benton. Then the NP was in to see me for maybe 60 seconds and said she'd write a prescription for me and asked where to send it. I told her Walgreens on Military in Benton. She asked what time they closed I said 10pm. I get to Walgreens and they say they have no prescription for me, and by this time the clinic was closed. I had to wait until the next day to call back and when I did I was told they sent my prescription to the wrong Walgreens. 🤦‍♀️ This was very inconvenient, since I informed 2 people there exactly would where I wanted it sent to. I would recommend this facilty for anyone needing urgent care, but highly suggest you make it triple clear that they understand where you want your prescription to be filled. This was a setback for me.

The nurse practitioner was SO nice! She was genuinely concerned and asked multiple questions. I had been feeling tired and run down for weeks. I had also been to my family doctor a couple times for this with no resolution. After I mentioned a couple other symptoms I was having I was asked to give a Urine sample and was diagnosed with a UTI. Yes I’d recommend this provider.

No openings were available for today. But the receptionist was extremely helpful to get me in as a walk-in. All the way to discharge, all were great. Just curious why I wasn’t prescribed paxlovid. I will definitely recommend this health unit for care.  Thank you

Was disappointed with the care I received from the caregiver.  Was not offered flu medication, only told to continue nose spray and increase to twice daily, continue Mucinex, drink fluids and take Ibuprofen and Tylenol for fever.  I came in with the flu, which was verified by nasal swabs and was within the time frame for administration of flu medication.

Scheduling was confusing. The site said you could hold a spot. As sick as I was, I filled out all the information to hold a 8:45 am slot. It was the first appointment available on your site. I couldn’t get a confirmation so when the clinic opened I called. I was told there was no holds, only walk ins. That is not what your information said. Please correct that so future patients aren’t mislead. All other areas of care were very acceptable