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in Orinda, CA.

Gena, the Medical Assistant was knowledgeable and very helpful -- and kind! Dr Gotleb was great-- quickly diagnosed problem and sent medication to my pharmacy! Thank you🌸

I went in for a Covid test my original appointment was at 6:30 they were able to take me early at 2:15 Staff was very friendly and polite

First time here. Clinician had a clear plan for aleviating my issue.

Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.

My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.

Everything was great but I made an appointment at 620pm, was on-time, and wasn’t seen by the doctor till 740pm! I took a nap on the table and the doctor saw me for five minutes before it was done.  Whats the point of having easy scheduling, check-in, and making an appointment??

Close to home. Spotless facility Knowledgeable and kind staff

Had impacted ear wax removed. (I had a hearing test previously at another place who told me I’d have to go to an ENT to remove it.) Everything from the ease of scheduling to checking in was very efficient. There was very little wait time and all of the staff of kind and professional.

Overall I was very happy and satisfied with my visit. Scheduling, check in and check out was seamless. I just waited for a bit because I probably came in at a time when they were so busy. Everyone was friendly and the place was clean and accessible. I would definitely recommend them to my family and friends. Thanks and keep it up. 😇

This was very easy to make an appointment. The office was extremely clean and neat. Staff was very courteous and efficient. There was no wait time, checking in was easy.

Second time here, service is excellent and I’ll be back again!

Always far exceeds expectations.

Came to check a sore throat and easily scheduled an appointment the same day. There wasn’t a wait when I went on a Saturday and I was seen quickly. Check-in was smooth and staff was friendly.

Melanie went out of her way to accommodate my husband and me when we came in to get Covid tests. Due to our unforeseen scheduling error, we didn't have an appointment at that time, but she said we could wait in case she could fit us in between patients, even though they were fully booked. She was able to complete our tests quickly and courteously. We were extremely pleased with the care we received. Thanks, Melanie!

This was probably best urgent care I have ever been to.