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in Georgetown, CT.

Each and every staff person was very friendly and professional. It was a positive experience

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

Quality of staff is superb. Dr Marshall is one of the brightest MD and many in the First Responder community respect his common sense approach. This is a very well run facility.

woke up with flu symptoms. scheduling an appointment easy. no wait time. friendly and knowledgeable staff.

Finally, I was coughing with phlegm, very congested, the doctor just told me to wash my nose with saline, nothing at all.

Care was courteous and professional. Solv app lists wrong address so difficult to find

The wait was long, which I was well aware of. The nurses were nice but seemed stressed seemed stressed and overwhelmed. The healthcare provider was treating me virtually thought an iPad, which was a little weird.  Here’s where I had issues: when I told the healthcare provider my symptoms, he ordered tests for the flu and Covid and then  prescribed me antibiotics before know the results of the tests. I was told that they would call me an hour after my appointment to let me know the results of the tests (which they never did). At that point I had already gotten my antibiotics from my pharmacy and started taking them. I quickly noticed my symptoms progressively get worst and my fever kept getting higher. I then got an email with my test results and turns out I have the Flu A stain and if you know anything about antibiotics, you are not supposed to take those with a viral infection because it can have a slew of negative effects on your health and worsen your viral symptoms. I tried calling the location I went to twice to get more info about why no one called me when my results came in and why I was prescribed the wrong medication/no one called me to tell me to start taking the antibiotics.  I ended up calling my primary and he felt bad I had such a negative experience and then prescribed the correct medication to take for the flu.

All went well. You do need to accept cash according to federal law.

Dr Kessler was an excellent provider, and Luis the MA was very knowledgeable and pleasant

Made appt for my elderly father at 3pm, wait was minimal, seen by 3:30. Excellent staff and extremely impressed with MD, Dr Roberts, she was friendly, caring and very thorough. Beautiful, new facility

Woke up today with some soreness in my arm. I was bit by a dog and needed a Tetanus shot. Dr. Shakira Sebastian was very professional and explained what and why. Thanks, yes I would recommend the staff is very welcoming, as well.

Dr was awesome. Staff very nice as well. Super busy

Great. Customer interface from all I met

My son woke up with a sore throat. His PCP was available, but not for many hours. The physician at DOCS had availability. She was empathetic, thorough, knowledgeable and insightful.