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in New Preston, CT.

Appointment was good. Staff was friendly and attentive.

Great. Customer interface from all I met

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

They care about my health. Thanks very much.. I am very grateful for the help they provide for me, they are awesome.

Great job guys! The service was quick and they were very knowledgeable

The wait was long, which I was well aware of. The nurses were nice but seemed stressed seemed stressed and overwhelmed. The healthcare provider was treating me virtually thought an iPad, which was a little weird.  Here’s where I had issues: when I told the healthcare provider my symptoms, he ordered tests for the flu and Covid and then  prescribed me antibiotics before know the results of the tests. I was told that they would call me an hour after my appointment to let me know the results of the tests (which they never did). At that point I had already gotten my antibiotics from my pharmacy and started taking them. I quickly noticed my symptoms progressively get worst and my fever kept getting higher. I then got an email with my test results and turns out I have the Flu A stain and if you know anything about antibiotics, you are not supposed to take those with a viral infection because it can have a slew of negative effects on your health and worsen your viral symptoms. I tried calling the location I went to twice to get more info about why no one called me when my results came in and why I was prescribed the wrong medication/no one called me to tell me to start taking the antibiotics.  I ended up calling my primary and he felt bad I had such a negative experience and then prescribed the correct medication to take for the flu.

Dr Kessler was an excellent provider, and Luis the MA was very knowledgeable and pleasant

Finally, I was coughing with phlegm, very congested, the doctor just told me to wash my nose with saline, nothing at all.

This is the only place i go they are wonderful and very caring thank you 🙏

I was forgotten about in the room and was apologized to about it but it caused the duration of my scheduled visit to be a lot longer than intended.

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

woke up with flu symptoms. scheduling an appointment easy. no wait time. friendly and knowledgeable staff.

All went well. You do need to accept cash according to federal law.

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Was able to make an appt online  and was seen quickly. Everyone was friendly and professional. Great experience and pharmacy across the street!  Thank you!