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in Palatine, IL.

We have been to the South Elgin Advocate Sherman urgent care center for both outpatient testing & urgent care. We have had GREAT care every time we have been there with our kids of all ages for various things & ourselves as well. Hands down, we MUCH prefer the Sherman urgent care to Sherman Hospital ER or even Delnor ER. We have a special needs kiddo & Sherman UC was GREAT with her. We have scheduled online every time we have gone there, & every time they have always called us back within 10-15 minutes of our appointment time, if not BEFORE our appointment time. I have had prenatal ultrasounds there, & other ultrasounds were performed on some of our kiddos there (newborn to teen). The techs have always been great & results were sent to our doctors quickly. When we have a choice to go to an ER or Sherman Urgent Care, we go to Sherman UC without any hesitation. We love that it is NOT loaded with sick people coughing all over, is actually CLEAN (well, as clean as a medical facility will be due to the nature of the business), & everybody is FRIENDLY. A++

After being declined by 3 other North Shore facilities, I was treated at the Immediate Care Center - Lincoln Village for an acute UTI as the last patient of the day on Tuesday, July 28th. I had the most amazing care from the team of receptionist, medical assistant and nurse practitioner. I was welcomed by the smiling receptionist who called me when it was time for me to be seen while I waited outdoors. She gave me a specimen cup when I re-entered so that the immediate results would be ready. The medical assistant took my history and vitals and was also extremely pleasant and responsible. And Amy Westlake Milroy, APRN, was amazing -- so professional and friendly. She reviewed and discussed my medical and prescription history, explored other possible reasons for my discomfort, and examined my heart, kidneys and abdomen for possible complications. After obtaining the specimen results, she agreed with my presumption of infection and forwarded my prescription of choice that looked from my history that it would be sensitive to this infection to my pharmacy. I was able to start on the meds in just an hour and am so grateful.

Dylan, pharmacist on staff was great and so accommodating. The team was friendly and helpful when getting my vaccine. Thank you for a great experience during such challenging times!