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in Palatine, IL.

Courteous staff from receptionist to medical personnel. Short wait time in the lobby, though that will probably vary in flu season. Medical attention was prompt, thorough, and effective. For me, an excellent first experience at this clinic.

Earlier this year I switched my Medicare health plan from Advocate to North Shore and have been extremely impressed with the level of service to quality of care. A recent visit to the Gurnee Immediate Care Facility reinforced my satisfaction with North Shore. The wait to see the doctor was less than 5 minutes and the entire staff was knowledgeable and courteous.

We go go here often enough. Everyone is friendly and professional. Staff has been great all around. Care and treatments, no issues. Wait times vary, sometimes quick even with many people, other times slow even when no one is there or has left, it still takes a long while before being called.

Awesome