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in Tryon, NC.

I schedule the appointment online on the day of the visit. This was a quick and prompt visit to the urgent care. I was in and out of the appointment within 40 mins. Courteous staff that addressed my issue. Nothing above and beyond but it was adequate care.

It was a good experience. Only waited 5 minutes in the waiting room. Have been to other places where you wait for 2 hours.

Easy to make online appointment I was however disappointed with wait time in waiting room and in operatory after we were taken back I was there a total of 2 hours with a sick 5 year old. Staff was very friendly and helpful. Not sure I would visit there again unless wait time was significantly less. They may need more staff due to volume of patients on a Saturday morning.

Both my husband and I were sick. We came together. Thankful for the nice lady at check-in. I don't like doing things online, and it wasn't taking my insurance information. Would have preferred being offered the paper option first. Not everybody deals well with computers and tech, and having frustrating experiences with that stuff when you're sick is about enough to make me leave and just go to the ER. Anyway, we didn't wait long, and the young lady took us both back at the same time, which was very kind. Dr. Natalya Hines was very thorough and checked us both for the basics (flu, COVID, and strep). The medicine prescribed is helping; it's just taking us a while to recover. I brought us back to this location, because these folks saved my husband's life a couple years ago, when he didn't realize how serious his infection was then, and we had to take him to the ER.

Had shoulder pain and just walked in to urgent care

The nurse that collected me from the waiting room was so friendly and helpful. She made me feel comfortable being in a doctors office. I will never use another immediate care facility.

I walked in as new patient with no real wait time except for the initial paperwork.  Everyone was Awesome

The nurse and nurse practitioner were very helpful and friendly. They were also very professional in their conversation and procedures. The visit was a an excellent experience.

I had been I'll with Sinus headaches stuffy nose severe coughing and low grade fever upset stomach and just feeling super bad. I met Dr Jennifer. She was very professional and highly concerned and made my day. Also the receptionist was friendly and quick to get me back. The nurse was very professional in her checks and friendly. Great Staff.

I woke up yesterday feeling ill was hoping it was a cold turns out it was not. Was able to get in within 15 minutes of scheduling. The team was amazing and super friendly and had me taken care of quickly.

Been a patient for awhile, and no matter when I need care this is my place of choice, I've always been satisfied. This visit the PA Kimberly was great! Her personality was bright and inviting. So 10 STARS to her. I would recommend this provider.

Walked in right before closing. Everyone was warm and welcoming. Care was efficient and professional. A nice group of healthcare professionals.

My Doctor was way better than my PCP, REALLY THOUROUGH!!! GREAT JOB!!

I artived at 8:40 and although first was told there were already appts so I scheduled for 11:30 Arrived and had to wait to grt an xray because someone else was having a full physical Not sure of the linear reasoning between the two After 90 minutes finally told them I had to go as it was 30 minutes after they had done my xray. I miss the efficiency when Carol Hoban was there. Ultimately I got my answer via a phone call from the LPN but that was really way too long to just find out if my toe was broken I was trying to give The sisters of Mercy the business but mist likely wont do it again anytime soon.

I thought I Scratched my eye yesterday but exam showed no sign.  Irritation and pain were increasing so saw Will today.  Staff was wonderful in every way.  Thorough, professional and friendly.  I would definitely recommend Novant’s Black Mountain office.

All staff very professional and my happy to be there

I’ve been fighting congestion for a few days. I was easily able to set up an appointment for after work. The staff was awesome, and got me checked in right away. I was in and out of there, with excellent care and prescriptions already sent to the pharmacy. Definitely recommended!

Sean Curry was so kind and so nice. Same Kiri Rexroad. I do really appreciate the value job with my worries about my illness. Pretty clean room and easy access. Thank for being awesome.

These ladies are super fantastic! Had to have a drug screen for employment and they are kind and efficient!!!

Woke up Thursday morning and my hand was paralyzed. I called my hand surgeon but couldn’t see him until February 4. Really worried late Friday and before I went to ER wanted some guidance. Not my normal Urgent Care provider but very satisfied with them.