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in Pearl River, NY.

Nice receptionist and a very nice doctor!

I always have a pleasant experience at West Med. everyone was nice and accommodating.

My experience was beyond my expectations for a mid afternoon, no pre appt. Booked.   I was seen, had tests done, saw the dr and left within an hour!  Dr. Udo is a brilliant gift.  She’s so professional, smart and listens to your needs and makes an assessment.  She’s awesome.   I’m forever grateful to the entire staff.  Thank you.

Woke up this morning with a blood stain in the front of my underwear. Urgent Care was unusually busy Check in was a breez. Staff was friendly and efficient. Care, although had to wait for over an hour was friendly, efficient and professional. I would definitely recommend this provider.

A most positive experience from ladies at desk to the nurse that took vitals and so carefully later wrapped my injury to the excellent and  kind and calm doctor who examined snd prescribed.  Never before in an urgent care facility have I felt this way!

Dr. Stevens and all the nurses and staff are true professionals

Had respiratory symptoms for the last couple of days. I was able to schedule my appointment for today, and I was seen and diagnosed in a timely fashion. Not my first visit here, and I was not disappointed. Great medical team!

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time