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in Pearl River, NY.

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time

The doctor I saw for my visit was very professional and made sure I fully understood what I needed to know before leaving. I would recommend this provider to anyone else.

Quick easy to schedule efficient. Loved my visit. Everything was great.

The doctor was such a great guy Concerned and kind …very impressive  He’s a keeper!

Receptionist was very nice and helpful while juggling a lot of waiting patients!

Been feeling sickly for a few days and honestly didn’t see myself going to get checked out, but I change my mind. The wait time considering how many people were there wasn’t long. The place had plenty of seats in the lobby, tissue’s and hand sanitizer to stay clean, and at one point I asked for a mask and was given one no problem. Then, when I got checked they were all polite and treated everyone I saw including I with care. I’m glad I stopped by, it was definitely worth it.

The visited was very short and the place is very organized. The receptionist is very helpful and the doctor treated me as I entered the room.

Dr was very nice guys . Very friendly . Thank you very much doctor

My mom has a severe cough a day took her in. No schedule was made. Very polite staff. The receptionist helped with check-in and filling out all forms. Very helpful. Recommend to anyone feeling under the weather.

Had severe head cold for a few days. I finally went to modern Md did not schedule but walked in. I was seen fairly quickly, staff and care team were very courteous and helpful. Walked out with medication list and my mind at ease after tests were negative.

For the past 4 days I’ve had a nasty cough that would cause headache, chest pain and back pain. I would be up half the night coughing. Finally I decided to go to the urgent care clinic and the provider prescribed me a cough medicine and antibiotics to take for 5 days.