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in Lake Lorelei, OH.

I had been feeling bad (sinus drainage, cough, headache, fatigue, aches) since Dec 9th. I thought I was feeling better by Dec 19, and then Saturday Dec 20, started feeling bad again. I decided to find out what was going on and chose to visit Mercy Urgent Care. I was greeted promptly and told to begin check-in at the kiosk. Once I was called back - Jennifer Speller came in to examine me. She was awesome! She prescribed some meds to make me push through and actually begin feeling better. I would definitely return and recommend my friends and family to go there if they needed good care. The only problem I experienced actually happened the following day. I called back with a question about the dosage of one of my prescriptions. The woman who answered the phone said she would ask and call me back. Now, 4 days later - she never called back.

I got in quickly and the staff were very polite and friendly.

Very friendly staff and your NP did a great job in diagnosising my problem.

The staff was friendly and helpful. The wait time was better than expected for a Covid test.

I knew I needed a quick doctor visit with a busy day ahead of me. I was able to schedule easily online then got in and got out in no time flat. Staff was very friendly! The NP, Beth, was awesome. Very kind and attentive plus she explained the medications perfectly so I knew what to expect. My prescriptions were sent in a timely manner- which I truly appreciated. I have not had good experiences with urgent care facilities in the past but Apex CiniCare changed my mindset and will be my new urgent care go to!

Tested positive for influenza a and called immediately. They got me in quickly and were extremely friendly and attentive. The doctor took  as much time as needed to answer all of my questions. Happy to have this new Mercy location so close to my home

We did not have an appointment and was told the wait could be an hour or so. We stayed and was happy to be called back within 15 minutes. The staff was friendly and thorough. I was extremely impressed and happy with my experience at this location.

Tried to go to the minute clinic and was turned away but got right in at mercy urgent care. Front desk staff was super friendly and helpful. Cna Christina was very through knowledgeable and professional. Will definitely go back here!

This was my second visit in 11 months. Both times I appreciated the ease of scheduling and quality of care. PA William took time to patiently explain my questions with kindness and compassion. Would definitely recommend. Has always been a good experience.

Jack is flat out AMAZING! I would go to him every time! thank you for the care :)

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.