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in Neville, OH.

I got in quickly and the staff were very polite and friendly.

Very friendly staff and your NP did a great job in diagnosising my problem.

I had been feeling bad (sinus drainage, cough, headache, fatigue, aches) since Dec 9th. I thought I was feeling better by Dec 19, and then Saturday Dec 20, started feeling bad again. I decided to find out what was going on and chose to visit Mercy Urgent Care. I was greeted promptly and told to begin check-in at the kiosk. Once I was called back - Jennifer Speller came in to examine me. She was awesome! She prescribed some meds to make me push through and actually begin feeling better. I would definitely return and recommend my friends and family to go there if they needed good care. The only problem I experienced actually happened the following day. I called back with a question about the dosage of one of my prescriptions. The woman who answered the phone said she would ask and call me back. Now, 4 days later - she never called back.

After 3 days with a sore throat and bad cough I was able to schedule online and get an appointment an hour later. Michelle was very friendly and the doctor who looked at me was extremely thorough. Diagnosed and prescribed an antibiotic. Excellent service!

Tested positive for influenza a and called immediately. They got me in quickly and were extremely friendly and attentive. The doctor took  as much time as needed to answer all of my questions. Happy to have this new Mercy location so close to my home