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in Carthage, TN.

Was seen for for something simple and was hoping to have labs done since my PCM is over 1.5hrs away.  Not Rae explained that they most likely wouldn’t be paid for so she didn’t do them.  Given the way everything was explained, it made me feel like she truly cared for me.

My husband had Tooth ache ,face swollen  an ,headache.  A I made an appointment  and was seen in hour half.  We seen the dr an got antibotic an feeling better today  Thank you

One of the better experiences I have had at urgent care. My wait was about an hour to get into triage. I was swabbed for three tests that I was told would take 10 minutes. Although it did take another 45-60 minutes for the doctor to deliver the results, I overheard that the staff was overworked, overbooked, and exhausted. They apparently had a very large influx of patients, and as a commercial service worker I understand. Everyone was friendly and thorough, and I believe they did the best they could. They are only human, and they are very nice humans indeed. I had Dr. Bradley Collins. I didn’t catch the receptionist’s name, but she was straightforward and helpful.

When checking in, I had to use the pad, which they already had all my information. Too much to go through when it should be the front desk person that should be going through that. Never have to be going through this.Waiting time was terrible. Waited in waiting for sometime. And then when finally in the room I waited for sometime. I was only there for a follow up for my blood pressure. The staff was caring.

I’m here visiting my daughter. Had been sick at home but took meds. My meds ran out and having lots of coughing. The staff was outstanding. My wait time was minimal. I was treated and meds called as well. Excellent job ladies🥰 I would definitely recommend this medical facility.