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in Cleveland, TN.

The staff and the visit was excellent! Love love love this place with current staffing

When I checked in I was told the wait was 45 minutes to an hour but it was more than 2 hours before I was seen.  However, it is cold and flu season so I understand somewhat.  Everyone was super friendly and I received good care.

Has an ear ache. Appointment was easy to make. Was in and out in about 15 mins.

I had a serious problem with my back..My Doctor Carolyn Meyer saw the pain I was in and showed real concern for the problem with her skills and provided me with medication that helped. From there she had made sure that I was taken care of thru outside help that was not in her  specialty.. that meant a lot. Special thanks to her.

The staff is good and the doctors are too. The doctor takes time in the room with me and listens. I don’t feel l hurried Good experience overall.

I cannot complain about the office staff, provider, or facility appearance. We usually have a positive experience here. Today was the same. However, I noticed a tray of condoms on the counter in exam room 1 like a tray of party favors. I have young kids.  Thankfully, they did not ask what they were or even notice them, but I don’t think this is a good practice. They should be put away. I have never seen this at a doctor’s office or urgent care office.

I went to physicians care for my refills and the staff did an excellent job. Thanks

Checkin was straightforward, fill in some paper work and insurance info.  After a few minutes I spoke with the doctor, review the issue, sent out for labs, and received medication.  Very helpful staff.

Scheduling online - easy.  Quick check in online.  Friendly staff.  Nurse practitioner was attentive and clear in explaining her diagnosis and treatment plan.

Felt really horrible did not want to go to the ED . Wait time was probably as the ED would have been but after I finally got back and saw the NP after testing positive for flu A it went good. He was very helpful and gave necessary medication. I would recommend that you do all necessary online scheduling and paperwork ahead of time for faster results. Overall yes I would recommend this place.

Follow-up appt for steroid shot. I feel 95% better !! All staff was helpful & informative. This will be my go-to place for urgent care.

Went to Cherokee Blvd Urgent Care as a walk-in out of concern for possible flu, since I had developed nagging cough after being with my father as he passed due to flu-related issues, and staying with him and my family, some of which were also being treated for flu, during his wake and funeral. After hearing my concern, Dr Sara tested for flu and covid, and performed an exam to check for other issues. Doctor and staff were exceptionally friendly and compassionate, prescribed necessary medications, and treated my wife and I on a personal basis that was above and beyond expectations for a doctor visit.

I was treated with utmost care today in my time of need. They were incredibly busy when I got there, and they did not treat me as if they were in a hurry.

This place is amazing. I have no insurance so the appointment was 120$ please keep in mind the payment is due upfront! Wait time - less than 10 minutes (whole thing only took about 30/40) Scheduling - I was a walk in Check in - beyond easy! If you use your phone to preregister I imagine it would be even quicker but mine only took me 5 minutes and the receptionist offered help! Staff - phenomenal. They are amazingly friendly! I'm a yapper and don't go to the doctor often. They listened to me tell them exactly what my issue has been and for how long. They offered comfort and assistance as needed and took me seriously without judgement! This is the first place I've been to where I felt seen as a patient and not a $$$ Care - again amazing! I had an issue with my ear (ear infection maybe ruptured ear drum) they took every step necessary to assist with my issue and had me in an out in a jiffy! Tldr - payment required up from. 100% WOULD recommend. Will be coming again if I need to be seen!

Gosh the whole experience was great.  And the first time I came in.  I goofed up on setting the appointment (my fault) they got me in right away even after messing g up.  Good thing I went since I tested positive for flu. The young woman rocks the the whole office.  Very friendly and experienced! I LOVE THIS PLACE!

I appreciate the staff at AFC in getting me in quickly and taking care of my condition. Thank you!

The wrong prescription was entered. I called to have them change it, but they never did. It really left me hanging.