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in Harrison, TN.

Went in for kidney infection but it was a UTI. Thank goodness. The nurse that triaged me was extremely professional, courteous, and listened patiently to health issues. The PA, however, was abrupt, overtalked me, seemed as if he was put off by having to see me again within a 2 week span. He was professional and cordial the first time a few weeks ago. This time, he seemed to have a problem with me being there??? He asked me if I had a PCP, to which I replied yes, and would loved to have seen her instead, but that she has been out of her office with medical problems. He also seemed to be put off by my wearing a mask, but I mentioned to him that there were several in the waiting room coughing and that I didn't won't it. He overtalked me on that as well, and seemed to dismiss my desire to be cautious. At 65, I'm trying to take care of me as best I can. I was reluctant to complete this review on yesterday because I didn't want to have to give a negative review but because it was sent to me a second time, I am complying with your request. Thank you.

Visit was quick and effortless. Short wait time once I filled out my paperwork.

physicians care is always amazing! very professional and they take care of my needs

Just came in for a DOT physical. An easy in & out affair that was handled expeditiously.

Great staff, I know that when I come in to get care, I will be greeted with a smile and treated with care.

Had coughing and blowing my nose so bad,got tested for covid and flu didn’t have either but have upper respiratory infection given meds to take now inside and taking it easy everyone was extremely nice to me and I really appreciate the care

Had one of those quick viruses went downhill fast they were able to see me right away. Just happy that was the result. Staff was wonderful. Doctor was great. Couldn’t ask for more.

All around, I had a great experience with my visit and the care provide by the team at this location!

Follow-up appt for steroid shot. I feel 95% better !! All staff was helpful & informative. This will be my go-to place for urgent care.

Doctor and assistant were both great and very patient!!

I have already completed a review of American Family Care in Chattanooga. It went very well and I was pleased. Not sure why I am being asked to do it again under a different organization name

Only issue was waiting an hour after appointment time

Woke up with a head cold . Went to AFC ,i waited 10 minutes. I was put in a room. Nurses and Doctors were in there in 15 minutes. The Staff at AFC is so friendly and they really care about you.

Started feeling bad and was sure I had the flu and was getting worse so I got on their website and got in right away staff was very courteous and easy to work with. Addressed my symptoms and concerns and had me in and out in less than a half hour

Realized at lunch that my left jaw was swollen. Made an appointment and meditation was called in to pharmacy.

They were very busy so it took awhile, but that's understandable. The nurse practitioner I saw was great. He was proactive with me due to damaged lungs from covid in 2021. I highly recommend him. I think his name was Craig.

They were very fast they took their time with my son, and they were very kind