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I find it very odd that a person would need to get an appointment to be seen at an Urgent Care Facility. Hence the term Urgent in the very nature of the Clinic Title and Name its definition description implies no appointment needed. Not walk on in and when we have an opening amongst all our appointments you will be seen. This is not a clinical hospital it is an Urgent Care. Nobody should be subjected to appointments. It should be a first come first serve basis. Now if you had one doctor dedicated to appointments and everyone else handling walking I could understand that. But, to be a walk in and then sit there for 5 hours while appointment people walking and are seen before me is infuriating. I will acknowledge that the last time I walked in I only had to wait 45 minutes. So, maybe this Urgent Care has resigned its appointment system. People do not plan to get get. This is why Urgent Care was created. To help people be seen faster than going to an ER.

I was feeling awful. The receptionist was my first encounter.. Absolutely proficient and caring. The Nurse was my next encounter, she was outstanding!! Ensured I was comfortable and provided water as I was coughing so much. The provider actually carefully listened to what i said. Not just in a hurry and brushing me off. She took the time to explain test results and plan of care going forward.. This was my second visit here.. Love it!

Went to urgent care because I stuffed my toe and my right foot was in pain. Was seem very quickly within 35 minutes. Explain to the nurse practitioner on duty everything that was happening and going on with me. She understood fully and gave me orders for rest and relaxation as well as ibuprofen. One of the best urgent cares I have been too. Easy, quick, painless and will go again. Thank you so much for your help and service.

I scheduled an appointment - for 10:40am, was told to arrived at 10:25.....but we got there at 10:30am. Didn't get called back to the initial exam room until 11:20. Didn't see doctor until almost 11:40am. What is the point of making appointments? If time commitments can't be kept for appointments - do away with them and make it ALL walk-ins.

I had to go in because of an allergic reaction to ivy growing in my yard. I was applying all the over the counter medicine, baths and ointment but was getting in my eyes and continuing to spread. The lobby is impeccably clean, everyone was super friendly and professional. Though it was a little bit of a drive for me, I’m so glad I chose the location. Dr Mark and Meagan were so caring and understanding, my soul started to feel a healing before I even left their facility. Thank you guys so much!