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in Union Grove, AL.

Everyone was so nice!! They gave me an antibiotic for an upper respiratory infection when my primary care doctor would not give me something and it helped me so much!!

I drive past my local AFC to visit this one! They have been so thorough, knowledgeable and friendly since my first time being seen here.

Jax was so helpful on the phone explaining to me how to make an appointment online. Check in was easy and Jax is kind and patient. This group of staff, in my opinion, is outstanding in ways I may not experience here with other staff or at other places! From taking of vitals to visiting with Nikki I feel cared for, and cared about. I am so grateful for Nikki’s extensive medical knowledge, her listening ability, and the willingness to learn more about a patient and patients health. And I must add that I absolutely love her sense of humor! Humor is a tool in my medicine cabinet, so having a medical professional of her quality with that sense of humor helps keep me up, when I am at a low. It’s the glass half full! Thank you to you all for helping me! Merry Christmas  Note to Nikki I guess I did do a review for the HH ER, because they just sent me an option to review today. Haha I would do a review if they had the Solv option. I don’t do google. And so, please erase that review for me.  On my behalf……I have been pretty sick and didn’t use my phone part of the week. Haha

Ease to schedule an appointment was great.  Facility was clean!  Friendly staff that provided medical care, willing to hear concerns and answer questions.  Would use  services again.

I was seen before 3pm and the prescriptions were supposed to have been sent to the pharmacy but as of 5:40pm the pharmacy still had not received the prescription from the doctor and the pharmacy closes at 6pm.  Won’t be starting the medication tonight.

I paid a 100$ more for a dot physical then what the average in Alabama is charged. My company is not paying for it. So I had to pay myself. I have 4 daughters and that's taking money I need for them away. And I don't appreciate being charged that much for a minimal visit.

Had a burn on my finger that needed attention. Waiting room was full of sick people. They let me wait in my car until I could be seen. Made me feel better!  Wait time was much shorter than I expected!!!  Everyone was so nice and helpful!!

Schedule the appointment went smooth. The staff were wonderful. They could use more staff to make the appointments go faster.

I went in with severe pain in my ears. I booked an appointment with ease. The receptionist was very, very knowledgeable of her job which expedited less wait time. The receiving nurse was very nurturing and caring. She treated my illness like it was her own. The Nurse-Practitioner's knowledge was exquisite, and displayed zenith medical knowledge. She was idiosyncratic with my situation. She was caring, nurturing and straightforward. I rate this medical 5-Star. I recommend this facility 100%.

I scheduled the appointment online and went straight to the appointment in Meridianville with excellent service. However, they had a small problem. After I was swabbed, the nurse came to let me know that they didn’t have the tools to test the sample, but we can send you on Shields Road and you can walk right in and get your sample again and steroid shot. This did not happen. The front desk young black lady was rude! She had no empathy! She didn’t listen to me nor the sweet registrar lady from Meridianville. She said there are all these people in front of you so just sign in and have a seat. I told her that I already had an appointment at Meridianville and the situation. She said, yea, they called but we got all these people in front of you. I was not happy on top of feeling horrible. She was an awful customer service employee at the Shields Road AFC!! Train your employees!!

Had a 140pm appointment but Had to wait 2 hours. I will not make an appointment in the future.

Over all My experience was handled in a timely manner.  My only disappointment with this visit was the attitude of the provider. Office staff was very professional. Due to me being uncomfortable I refused assistance to get something examined and was met with an attitude and rude tonality from the provider as if I was annoying her due to being back and forth on my choice. I was uncomfortable ……..  I asked her about her tone and mentioned how unprofessional I felt she was handling my choices and apologized. She carried on with an attitude and was discharged . I get people make things hard but don’t feel the comments and Attitude was necessary from a provider in this field. I suggest more diverse  staff to help people be comfortable about who they want to look at them when they feel uncomfortable. God bless .