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in Bethlehem Village, CT.

Great job guys! The service was quick and they were very knowledgeable

This is the only place i go they are wonderful and very caring thank you 🙏

I was forgotten about in the room and was apologized to about it but it caused the duration of my scheduled visit to be a lot longer than intended.

Appointment was good. Staff was friendly and attentive.

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

They care about my health. Thanks very much.. I am very grateful for the help they provide for me, they are awesome.

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Great. Customer interface from all I met

I went there for one thing which was taken care of but wasn’t happy when I was asked other things not pertaining to my visit. I mean he was professional and I felt somewhat comfortable; as far as I can be comfortable well less comfortable with that girl in there idk why I let her stay in there she made me feel less comfortable; then she tells me I’m over 40 thank you captain obvious like I didn’t know!? You will be there one day so don’t think you won’t. To wrap this up I would give this experience a semi comfortable experience. Maybe a 6 numerically sized in one category.

I spent all day friday with my primary care office.no help at all.i walked into your office,got help in a reasonable time frame.doctor listened to me,diagnosed me and off I went to the drug store.i can now take my medicine and see my family for christmas.Big thank you.

The wait was long, which I was well aware of. The nurses were nice but seemed stressed seemed stressed and overwhelmed. The healthcare provider was treating me virtually thought an iPad, which was a little weird.  Here’s where I had issues: when I told the healthcare provider my symptoms, he ordered tests for the flu and Covid and then  prescribed me antibiotics before know the results of the tests. I was told that they would call me an hour after my appointment to let me know the results of the tests (which they never did). At that point I had already gotten my antibiotics from my pharmacy and started taking them. I quickly noticed my symptoms progressively get worst and my fever kept getting higher. I then got an email with my test results and turns out I have the Flu A stain and if you know anything about antibiotics, you are not supposed to take those with a viral infection because it can have a slew of negative effects on your health and worsen your viral symptoms. I tried calling the location I went to twice to get more info about why no one called me when my results came in and why I was prescribed the wrong medication/no one called me to tell me to start taking the antibiotics.  I ended up calling my primary and he felt bad I had such a negative experience and then prescribed the correct medication to take for the flu.

All went well. You do need to accept cash according to federal law.

Finally, I was coughing with phlegm, very congested, the doctor just told me to wash my nose with saline, nothing at all.

Dr Kessler was an excellent provider, and Luis the MA was very knowledgeable and pleasant