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in Coopertown, TN.

This place definitely has the nicest staff I’ve ever encountered.

Wait time was awesome. Check in was easy. The doc was very nice and informative, also patient. Staff was friendly too.

Very efficient . Clean facility and kind caring helpful staff

The staff were patient, courteous and professional. A total contrast to my visit last year when the other personnel including the doctor were rude, inconsider and did not care about me or my situation and the reason I swore to not return. But based on my experience today, I will continue to return.

Front desk girl was very unhelpful. Doctor and nurse were great.

I walked into get a D.O.T. Physical. The ladies at the desk suggested I go online and set up an appointment for the next day. Fantastic idea. No waiting, everyone was nice. Got me in and checked out, then on my way. Thank you ladies 1 and all!

I have been to 2 physical therapists then to 1st doctor in less than a week, with what I thought was a really bad vertigo spell, long story short 1st doctor wasn't concerned even though I pleaded that something was definitely wrong....Dr. Robert Jackson was total opposite! Starting with scheduling, the options were ENDLESS!! How convenient and easy it was to get appointment and very quickly and last minute!!!! As soon as I arrived, the office manager (for the life of me, I can't think of her name😔) greeted me very sincerely and got right to getting me checked in. Within a few minutes I had barely got in the chair to wait before McKenna's smiling face was greeting me ready to start vitals! She was very sweet and caring, listening intently! Took me to the room, and soon after Dr. Jackson came in...first impression very kind face and demeanor! Listened closely to every word of my symptom story which at this point was a weeks worth of episodes....he was very reassuring in a scary situation for me, he immediately did an exam then said he wanted to run all the test and get Started so we could get closer to finding an answer for the way I was feeling! All of my symptoms could be related to so many different things, and he wanted to cover everything....So the tests began immediately...urine, ekg, & blood work! How easy and convenient for a PCP, don't have to go all over town for multiple visits! They even gave me a blanket because I was rather chilly! We got finished with all the test and Dr. Jackson came back in and said he was gonna even try to help relieve or ease symptoms a little until we got blood work back!! Such a great experience and what an absolute pleasure it was meeting the staff! I HIGHLY recommend Dr. Jackson and his team at American Family Care...I live in a small town with tons of Dr.s in-between but it is worth the little extra drive for me to have a good doctor! I will return!!

This was an awesome experience ! I am so glad I went to this urgent care . Lindsey was wonderful in her care and explanation !

Went in as walk-in and I was 1st one. Reception was nice and friendly. With in minutes, I was in exam room and RN walked in right after my blood pressure and temp. were taken. She had already tested urine specimen which confirmed my suspicion of UTI. RN went over several new things for me to try. Called in prescription and I was on my way to better health. It was thoroughly a good and professional experience. The staff was very professional and, " I would recommend Ascension St. Thomas Urgent Care to any one who wants the best care from those who do care!

A friend of ours recommended Saint Thomas Urgent Care to us a few months ago. This is the 2nd time I’ve taken my kids here. Both times we’ve seen Amanda and both visits were exceptional! All staff were very kind, respectful & gave clear instructions. From the simple online checkin process of filling out everything in advance to being called back within 5min of arrival both times. No one likes going to the doctor, especially when they don’t feel well, but this location made the entire experience more pleasant. So for all of the reasons above, we will be back next time we’re ill. If you’re needing an urgent care clinic in the area, I highly recommend Saint Thomas!

Woke up this morning and my left eye was swollen and bloodshot red. With drainage. The left side of my face was very tender and sore. The doctor was very professional and truly appreciated. I feel like she saved my left eye.

Walked in for lingering flu-like symptoms, which turned out to be a bacterial infection. Entire process took under an hour, and the antibiotics that I was prescribed were very effective. Everyone was extremely friendly and professional. I will be using this provider again in the future.

Woke up in pain in foot, shoulder and right hand. Was seen promptly explained what the issue was and I was satisfied 😅

My first visit to this clinic. I was very impressed with the comprehensive exam, the professional staff and great bed side manner. I will visit again as required.

Staff was very helpful and professional I felt in good hands and was very pleased with care and prognosis.

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

After receiving my results, I called Quest Lab Testing and discussed the results with a consultation. This consultation filled in my knowledge gaps and made me more aware of my particular situation.

I would 100% recommend this company to anyone wanting to check their health status. The process was incredibly easy and done through certified labs. The results are frequently back by the next day.