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in Tryon, NC.

I schedule the appointment online on the day of the visit. This was a quick and prompt visit to the urgent care. I was in and out of the appointment within 40 mins. Courteous staff that addressed my issue. Nothing above and beyond but it was adequate care.

Easy to make online appointment I was however disappointed with wait time in waiting room and in operatory after we were taken back I was there a total of 2 hours with a sick 5 year old. Staff was very friendly and helpful. Not sure I would visit there again unless wait time was significantly less. They may need more staff due to volume of patients on a Saturday morning.

Best urgent care experience I’ve had. Easy sign in, wait time was maybe 10 minutes. Friendly staff that actually listened to me and gave excellent care. I was out in less than 45 minutes.

Made appointments the night before for myself and my son and got some of the paperwork out of the way before arriving at the clinic. All staff were friendly and kind. The doctor was efficient and knowledgeable. We were just visiting town, so it was nice to get our concerns addressed and the medicine we needed in an efficient manner so that we could go back to enjoying our vacation.

Great place in and out in no time staff was pleasant and very friendly..

I artived at 8:40 and although first was told there were already appts so I scheduled for 11:30 Arrived and had to wait to grt an xray because someone else was having a full physical Not sure of the linear reasoning between the two After 90 minutes finally told them I had to go as it was 30 minutes after they had done my xray. I miss the efficiency when Carol Hoban was there. Ultimately I got my answer via a phone call from the LPN but that was really way too long to just find out if my toe was broken I was trying to give The sisters of Mercy the business but mist likely wont do it again anytime soon.

I thought I Scratched my eye yesterday but exam showed no sign.  Irritation and pain were increasing so saw Will today.  Staff was wonderful in every way.  Thorough, professional and friendly.  I would definitely recommend Novant’s Black Mountain office.

All staff very professional and my happy to be there

Nurse and PA were very caring and professional. Overall good experience.

These ladies are super fantastic! Had to have a drug screen for employment and they are kind and efficient!!!

Woke up Thursday morning and my hand was paralyzed. I called my hand surgeon but couldn’t see him until February 4. Really worried late Friday and before I went to ER wanted some guidance. Not my normal Urgent Care provider but very satisfied with them.

I had been sick for a couple of weeks with head congestion and it wasn't getting better. Set an appt and was seen the next morning. Check in was good and staff was great. Friendly and caring about genuinely concerned about helping me get better.

Front desk lady not very friendly. Lara (PA) very professional

Both my husband and I were sick. We came together. Thankful for the nice lady at check-in. I don't like doing things online, and it wasn't taking my insurance information. Would have preferred being offered the paper option first. Not everybody deals well with computers and tech, and having frustrating experiences with that stuff when you're sick is about enough to make me leave and just go to the ER. Anyway, we didn't wait long, and the young lady took us both back at the same time, which was very kind. Dr. Natalya Hines was very thorough and checked us both for the basics (flu, COVID, and strep). The medicine prescribed is helping; it's just taking us a while to recover. I brought us back to this location, because these folks saved my husband's life a couple years ago, when he didn't realize how serious his infection was then, and we had to take him to the ER.

Dr. Owen was wonderful. I would recommend her to Anyone.

The nurse that collected me from the waiting room was so friendly and helpful. She made me feel comfortable being in a doctors office. I will never use another immediate care facility.

The nurse and nurse practitioner were very helpful and friendly. They were also very professional in their conversation and procedures. The visit was a an excellent experience.

Concern for worsening covid symptoms made me decide to get checked. Online appointments were full but walk ins open. I was very pleased with my assessment and treatment. I would recommend Jennifer to anyone.

I woke up yesterday feeling ill was hoping it was a cold turns out it was not. Was able to get in within 15 minutes of scheduling. The team was amazing and super friendly and had me taken care of quickly.

This was my first ER visit at 49 years old. I was anxious about going, but could not be more pleased with my experience.   I was in and out within 4 hours, but it’s really my nurse Knox that made the experience a little less scary, a little more light hearted, and a lot more comfortable.  Thanks Knox!