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in New Market, AL.

I love that walk in's are welcome even on the weekend. But I paid $25 copay and the doctor didn't prescribe me anything to fight my illness. It's not my fault I was your last patient, I came in 2 to 3 hours before closing.

I scheduled the appointment online and went straight to the appointment in Meridianville with excellent service. However, they had a small problem. After I was swabbed, the nurse came to let me know that they didn’t have the tools to test the sample, but we can send you on Shields Road and you can walk right in and get your sample again and steroid shot. This did not happen. The front desk young black lady was rude! She had no empathy! She didn’t listen to me nor the sweet registrar lady from Meridianville. She said there are all these people in front of you so just sign in and have a seat. I told her that I already had an appointment at Meridianville and the situation. She said, yea, they called but we got all these people in front of you. I was not happy on top of feeling horrible. She was an awful customer service employee at the Shields Road AFC!! Train your employees!!

After arriving the receptionist used lysol and wet wipes on the entire waiting room and did a really good job...the nurse taking vital signs was very sympathetic with my problems and the physician assistant was very thorough and compassionate...the doctor was very knowledgeable and made an excellent choice for treatment...all in all, it was a good experience and i was very pleased.

No one ever wants to need urgent care.  When you do it sure is nice to be with friendly caring folks!

First visit,fairly easy check-in, staff was very courteous.After I checked in wait time was short.I would recommend this facility.

Very nice Nurse Practitioner and staff. Highly recommend. All were nice except the woman that called results. She was highly condescending when giving results. Please educate her on how to talk to patients

I drive past my local AFC to visit this one! They have been so thorough, knowledgeable and friendly since my first time being seen here.

Amber Cothren and staff were great! The staff was sick but they still got us in before they closed. We love Amber , she is our primary care physician PLEASE Don’t change her schedule!!! We know when she is there on FRIDAY. Saturday, Sunday and Monday. This works best for us too. We don’t have to take off work to see her.

The staff was really great and made sure that I understood exactly how my situation would be treated and why they were treating it the way they were.

I had scheduled an appointment the day after Christmas. I normally check in on the app but both (App and Inside) are convenient. It was super busy. I must say Robert, Tandra and Dr. Coty was very professional while caring for everyone. Thank you all so much for your support and kindness.

Scheduled my appointment online, everyone was so nice from the checkin to the back. Didn’t have to wait long and Dr. Urban was very great! Definitely will use them in the future!

My son came home from University with a lingering bad cough, he was very comfortable with the staff here and their knowledge on his treatment.   Would recommend and return.

New to area, needed to see doctor due to suspected respiratory infection.  Ended up being more severe than thought. Doctor was very informative and took the time to diagnose and explain.  Even gave recommendations for PCP in area.