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in Pacoima, CA.

My worse nightmare of needing an urgent care visit on a Saturday at 6pm. Surprisingly I found Carbon Health Urgent Care with several appointments available. The checkin as a first visit was so easy and I was seen IMMEDIATELY. The physician was attentive, thorough and so friendly. The checkout was amazing, she helped me find a 24 hour pharmacy to get my prescription

I don’t understand the point of scheduling an appointment only to be placed behind people that literally just walked in to the office. I understand that stuff was backed up but if I already had an appointment set up that should’ve been honored. Nobody had severe burns or some crazy injury. Yet I was sitting there with a 102 fever for 2 hours till they finally called my name. Also seemed like the nurses checking me in were more on top of things than the actual doctor that walked in and walked me out (basically pushing me out) in the span of 2 minutes.  Aside from that the actual front staff was very friendly and answered any questions I had.

I was able to check in easily and not wait long to be seen by doctor . The staff are helpful , you see the willingness to take care of my needs. This was my 2nd time to this urgent care and same good experience.! 100% recommendable !

Everything is awesome there! Everything is clean and everyone is knowledgeable and nice.

Very nice and clean place and the staff very nice very helpful and friendly.  And you don’t have to pay for parking. So happy with the service.

Scheduling error online. Major conflict. The staff was SO KIND and accommodated me.

Dr. Colin & PT/PA Lauren? Were wonderful. Appt was at 4:15pm, 10/31z. Kudos to staff on duty.

The nurse practitioner was able to help me. She was professional and friendly.

Very quick service, and great care! Great communication and I felt in good hands.

Perfect from the moment i arrived  to the care and referral I received . My First time and am really satisfied . And it feels so good to live next to such a great medical facility.

I was very disappointed because my appointment was for an x-ray and the x-ray machine was broken and has been for some time. No one bother to let me know that it was broken so the appointment was a waste of time

I’ve been sick all week with cough  my daughter said I should come . So my grandson took me. It was fast and great going there there took care of my health quick got the shot I needed .. I feel a lot better now.. I will go there again and suggest it to family and friends. Thank you doctor and staff

A course of action was at the heart of my consultation and that was achieved. All interactions with staff and doctor were professional and cordial. I would recommended this provider

Everyone was great and the checkin process was very efficient.

I was referred to "AME" Medical Group Urgent Care by my health insurance provider member services representative, since my primary care physician wasn't able to set an office visit for me until sometime in Jan. 2025 (more than a month long wait). I was able to do a same day walk-in appointment at "AME" within an hour of calling their medical office to check their office hours. Aleta had me do a quick self check-in via solvhealth app. Dr. Khanlou was great! He asked a few questions regarding my health issue and made a diagnosis and ordered the medications I needed immediately and arranged for me to pick up the Rx's at my preferred neighborhood pharmacy. I highly recommend Dr. Khanlou. He is very nice and provides the best patient care!

I will write a review on yelp. The girl at the front desk was very nice and professional, but the doctor hardly spoke to me, told me extremely very little, and had zero bedside manner.  I was shocked and so was my 17 year old daughter at how she was towards me.  I would never recommend this provider. I also have not heard anything about the swab that was taken on Sunday.  She said it would take two days to come back and it is now Thursday night.