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23 Articles

Urgent Care Patient Journey: A Roadmap to Improved Patient Throughput

Urgent Care Patient Journey: A Roadmap to Improved Patient Throughput

As respiratory and flu season ramps up, many urgent care clinics find themselves stretched thin. Managing high...

Frontline Solutions: Navigating Patient Stress in Urgent Care

Frontline Solutions: Navigating Patient Stress in Urgent Care

The remnants of the COVID-19 pandemic continue to affect patient stress levels. The Cleveland Clinic's observed...

5 Urgent Care Mistakes to Avoid in 2022

5 Urgent Care Mistakes to Avoid in 2022

Demand for urgent care clinics continues to show very strong growth. In fact, urgent care centers saw a growth...

Providing a modern experience patients want: AlphaMeD scales operations

Providing a modern experience patients want: AlphaMeD scales operat...

AlphaMeD has taken a patient first approach, supporting their operational growth, and boosting patient rebooking...

How to Hire and Interview Front Desk Staff for Urgent Care

How to Hire and Interview Front Desk Staff for Urgent Care

Often the first touchpoint for patients at urgent care clinics is the front desk staff. Front desk staff help...

Efficiency Redefined: Xpress Wellness Transforms Clinic Experiences through Software and Support

Efficiency Redefined: Xpress Wellness Transforms Clinic Experiences...

 

The Operator’s Guide To Reduce No Show Patients in 2023

The Operator’s Guide To Reduce No Show Patients in 2023

In the U.S., no-show rates average around 18.8% between specialty and subspecialty clinics. If you’re a...

Claim Submission Optimization: Faster Payments, Fewer Errors

Claim Submission Optimization: Faster Payments, Fewer Errors

For urgent care organizations looking to ensure prompt payment and a healthy revenue cycle, efficient and...

5 Common Patient Experience Mistakes

5 Common Patient Experience Mistakes

A positive patient experience is the foundation for improved patient relationships, higher lifetime value from...

Product Spotlight:  Live Operational Dashboards

Product Spotlight: Live Operational Dashboards

Introducing live operational dashboards to gain insights into all locations in one view. Watch the quick...

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